FAQ

We offer Royal Mail delivery services. The delivery cost and estimated delivery time is based on your location and will be displayed at the checkout.

If you require express shipping, please email us directly at [email protected].

The delivery cost is based on your selected delivery service and will be displayed at checkout.

The estimated delivery time is based on your location and selected delivery service and will be displayed at checkout. We aim to process and dispatch all orders within 72 business hours.

Once your order is dispatched from our warehouse, you will receive an email confirmation with your tracking number and a more exact delivery date. Our warehouse only operates during business hours, Monday to Friday.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

If you haven’t received an email, we suggest checking your spam filter. If you’re still unable to find your shipping confirmation email, please contact our Customer Support Team at [email protected] who will assist you further.

If you haven’t received your order within the expected delivery time, please contact our Customer Support Team within 30 days* from the date the order was placed.

* Please note are not able to claim any lost orders after the 30-day period.

We process and complete orders as quickly as possible. If you have any modification requests or need to cancel, please contact us immediately after placing your order at [email protected]. We cannot guarantee that we will be able to cancel or modify, but we will try our best to accommodate all requests.

Yes, we offer bulk purchasing options for businesses and organizations. Please contact us at [email protected] for more information on pricing and ordering.